Captain Sam’s Pizza
Welcome to Captain Sam’s Pizza. By accessing our website, mobile application, or placing an order with us, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our services, including online ordering, delivery, and in-store purchases.
1. General Terms
- By using our website or placing an order, you confirm that you are legally capable of entering into a binding contract.
- Captain Sam’s Pizza reserves the right to update or modify these Terms & Conditions at any time without prior notice.
- Continued use of our services constitutes acceptance of any changes.
2. Orders & Acceptance
- All orders placed through our website, app, or third-party platforms are subject to availability and confirmation.
- We reserve the right to refuse or cancel any order due to reasons such as incorrect pricing, unavailability of items, or suspected fraudulent activity.
- Once an order is confirmed, it cannot be modified or canceled unless permitted by our cancellation policy.
3. Pricing & Payments
- All prices listed are in INR and inclusive/exclusive of applicable taxes as mentioned.
- Prices are subject to change without prior notice.
- Payment must be made at the time of placing the order via accepted payment methods (online payment, UPI, cards, or cash on delivery where applicable).
- Promotional offers and discounts may be subject to specific terms and cannot always be combined.
4. Delivery Policy
- Delivery times are estimates and may vary due to traffic, weather, or operational issues.
- Captain Sam’s Pizza is not liable for delays caused by factors beyond our control.
- Customers must provide accurate delivery details. We are not responsible for failed deliveries due to incorrect information.
5. Quality & Food Safety
- We strive to maintain the highest standards of food quality, hygiene, and safety.
- Customers are advised to consume food immediately after delivery for best taste and safety.
- In rare cases of dissatisfaction, customers must notify us within a reasonable time.
6. Offers & Promotions
- All offers are valid for a limited time and may be withdrawn at any time.
- Only one offer or coupon may be applied per order unless stated otherwise.
- Certain menu items or combos may be excluded from promotional discounts.
7. Intellectual Property
- All content on this website, including logos, images, text, and design, is the property of Captain Sam’s Pizza.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
8. User Conduct
- Users agree not to misuse the website or services for unlawful purposes.
- Any attempt to harm the website, brand, or operations may result in legal action.
9. Limitation of Liability
- Captain Sam’s Pizza shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our maximum liability shall not exceed the value of the order placed.
10. Third-Party Services
- Orders placed via third-party platforms (Zomato, Swiggy, etc.) are also subject to their respective terms and conditions.
- We are not responsible for issues arising due to third-party platforms.
11. Governing Law
- These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of the courts in your business operating city.
12. Contact Us
If you have any questions regarding these Terms & Conditions, you can contact us at:
Captain Sam’s Pizza
📞 +91-9023-525-525
📧 info@captainsamspizza.in
Captain Sam’s Pizza
📞 +91-9023-525-525
📧 info@captainsamspizza.in